Online Water Bill Payments

The City of Dahlonega has partnered with SecureUtilities.com to offer City utility customers on-line water bill payment capabilities.  Starting with the billing period due Seotember 10th 2011.  City utility customers will be able to view and pay their water account on-line.  Customers can register with www.secureutilities.com and view their account balance at no charge. Utility bill payments made on-line will be charged a small convenience fee of 6% of your total monthly bill.

Customers can get started by following these four simple steps.


Step 1:

Go to SecureUtilities.com and click on ‘Register Now’. Create a user name and password.  Enter your billing address, phone number, and email address. Click ‘Submit’

Step 2:

Login to your email account and look for an email from support@secureutilities.com. Open the email and click on the link within the email message.  This will confirm your email address.

Step 3:

Go to SecureUtilities.com and click on ‘Sign In’.  Then login using the user name and password you just created.  Now click on ‘Update Accounts’.  Select the utility ‘City of Dahlonega’.  Then enter your account number just as it is listed including any dashes or periods.  Now enter the PIN number from your most recent bill.  Click ‘Add’. Your account will now be shown.  If you have multiple accounts, you can enter those as well.

Step 4:

Your account is now set up!  You won’t need to repeat these steps again. In the future when you login to SecureUtilites.com your account balance will be displayed and you can check your balance or make a payment.  Thanks for signing up!